Privacy Policy

1. Who we are

Nextlevel Career Advisory and Search ("Nextlevel", "we", "us" or "our") is an international executive search, career advisory and leadership advisory firm. We act as controller of personal information when we decide why and how it is used for our own business and services.

Our registered address is [registered address to be confirmed]. For privacy questions, contact privacy@nextlevelcareeradvisory.com.

2. Information we collect

The information we collect depends on how you interact with us. It may include information you provide, information generated through your use of our services, and limited information made available publicly or supplied by business contacts.

• Contact and identity details, such as your name, email address, country and professional contact details.
• Information in candidate registrations, employer briefs, contact enquiries and correspondence, including career history, qualifications, preferences, hiring needs and other details you choose to provide.
• CVs, résumés and related documents submitted for recruitment or the AI résumé review tool. The review tool accepts PDF, DOCX and TXT files.
• Information about your use of our website, such as pages viewed, device and browser details, approximate location derived from technical data, and cookie choices.
• Information relevant to recruitment that is publicly available or provided by a referrer, client or other contact, where permitted by law.

3. Why we use information and lawful bases

We use personal information only where we have a lawful basis under applicable data protection law. Depending on the circumstances, that basis may be consent, steps taken at your request before entering a contract, performance of a contract, our legitimate interests, or compliance with a legal obligation.

Where we rely on legitimate interests, we consider the effect on your rights and use information in a way that is proportionate to the purpose. You may object to processing based on legitimate interests, as explained below.

• To respond to enquiries, manage candidate registrations and employer briefs, and provide requested services: steps at your request, contract, or legitimate interests in operating our services.
• To assess CVs through the AI résumé review tool and show you results: your request and, where required, consent. You can choose not to use the tool.
• To identify and assess candidates for recruitment opportunities and provide advisory services: legitimate interests, steps at your request, and consent where required, including before sharing your information with a client.
• To operate, secure, maintain and improve the website and prevent misuse: legitimate interests and, where applicable, legal obligations.
• To measure website use using non-essential analytics cookies: consent, which you can withdraw at any time.
• To handle complaints, protect legal rights and comply with applicable laws: legitimate interests and legal obligations.

4. Sharing information

We may share information with service providers that support our operations, such as website hosting, communications, secure document handling and AI model providers. They may process information only for the agreed service and under appropriate safeguards.

For recruitment, we share candidate information with a client only where you have given permission for that disclosure or where another lawful basis applies and the law permits it. We do not receive applications for roles that are linked from employers' public job boards; those applications go directly to the relevant employer.

We may also disclose information where necessary to comply with law, respond to a valid legal request, protect people or our rights, or in connection with a business transfer. We do not sell personal information.

5. International transfers

As an international firm, we and our service providers may process information in countries other than the country where you live. Those countries may have different data protection laws.

Where UK or EU data protection law requires safeguards for a transfer, we use an appropriate transfer mechanism, such as an adequacy decision or standard contractual clauses, together with any supplementary measures required after assessing the transfer. You may contact us to ask for more information about relevant safeguards.

6. How long we keep information

We keep personal information only for as long as reasonably needed for the purpose for which it was collected, including to meet legal, accounting or reporting requirements, resolve disputes and protect our rights. The period depends on the information and circumstances.

• Candidate registration and recruitment information: normally up to 24 months after our last meaningful interaction, unless you ask us to delete it earlier or a longer period is needed or permitted by law.
• AI résumé review files: kept only for the duration of the analysis and not stored by Nextlevel after that analysis.
• Enquiries and employer briefs: normally up to 24 months after the enquiry or engagement ends, unless a longer period is needed for an ongoing relationship or legal purpose.
• Website security and technical logs: for a limited period appropriate to security, troubleshooting and legal requirements.
• Cookie choices and analytics data: according to the relevant cookie lifespan and your consent settings.

7. Security

We use technical and organisational measures designed to protect personal information against unauthorised access, loss, alteration or disclosure. Measures may include access controls, secure systems and limiting access to people who need information for their work.

No website, transmission or storage system can be guaranteed completely secure. Please use care when sending information and contact us promptly if you believe your information has been misused.

8. Your rights and how to exercise them

Depending on the law that applies, you may have the right to access your personal information, correct it, request erasure or restriction, receive certain information in a portable format, object to processing, or withdraw consent. Withdrawal does not affect processing that took place before withdrawal.

To exercise a right, email privacy@nextlevelcareeradvisory.com and explain your request. We may ask for information to verify your identity and will respond within the period required by law. Some rights are subject to exceptions, and we will explain if an exception applies.

9. Complaints and supervisory authorities

Please contact us first if you have a concern, so we have an opportunity to address it. You also have the right to complain to the UK Information Commissioner's Office (ICO) if UK data protection law applies, or to your local data protection supervisory authority in the European Economic Area or elsewhere, as applicable.

10. Children

Our website and services are intended for adults and are not directed to children. We do not knowingly collect personal information from children for recruitment or career advisory services. If you believe a child has provided us with information, contact privacy@nextlevelcareeradvisory.com.

11. Changes and contact

We may update this policy to reflect changes to our services, practices or legal requirements. We will publish the updated version on this website and revise the date above.

For privacy matters, email privacy@nextlevelcareeradvisory.com. For general enquiries, email hello@nextlevelcareeradvisory.com. Our registered address is [registered address to be confirmed].